OUR SERVICES
Our comprehensive physical security solutions are complimented by our commitment to providing value, longevity and support.
OUR PROCESS
We take the time to understand your needs and build custom solutions based around you.
Discovery
Understand your business & security objectivesPlanning
Survey, review & technology selectionFeasibility
Finalize specifications with detailed proposalDeployment
Comprehensive install & customized trainingSupport
Essential system support with proactive reportingOur Team
Leadership & Advisory Board
Andy McQueen, CEO and Tracy Castle, COO have more than 50 years of combined experience in the Physical Security industry. Both have previously worked at recognized large national security system providers in management and executive positions. They formed ivelah as both believed that customers and their security challenges were not being addressed correctly and there was downward trend for true customer service in the security industry.
In the last decade, Access Control and Video Surveillance technologies has changed dramatically. Cloud-Based solutions and incredible advances in traditional ON-Prem enterprise platforms have completely reshaped expectations and deliverables for security systems. Today’s security systems require a different design and deployment mindset.
The leadership at ivelah is positioned to elevate the security industry and customer experience. To overcome the primordial playbook cast by other integrators and be a beacon for all to adopt enhanced customer care, system design and deployment standards.
Advisory Board
Eddie Meltzer – Solutions & Customer Service
Specialties: Customer service initiatives, cloud based security technologies, data analysis, national account efficiencies.
Christopher Kurwie – Financial Strategies & Acquisitions
Specialties: Corporate strategy, business planning, market entry, policy and regulation, transformation, technology, business processes, rights management, valuation and due diligence.