Our team is here to rally around your needs and challenges

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Our Story

ivelah was founded in May 2018 by Andy McQueen and Tracy Castle, bringing together more than 50 years of combined experience within the electronic security industry.

Having both previously worked for large national security integrators, Andy and Tracy saw firsthand how much of the industry had become transactional — often pushing whatever products, manufacturers, or technologies happened to be convenient or top-of-mind at the time, regardless of whether they genuinely aligned with the customer’s operational requirements, long-term objectives, or overall technology strategy.

ivelah was built on a different philosophy.

From day one, the objective was to create a more customer-focused security integrator — one centered on understanding the unique operational challenges, risks, and priorities of each organization, then designing solutions specifically around those requirements.

Rather than simply selling products, ivelah focuses on helping organizations make better-informed security decisions through practical guidance, thoughtful system design, and long-term partnership.

Today, ivelah supports customers across the United States with enterprise-grade security solutions, standardized deployment strategies, and a commitment to delivering technology that is operationally effective, scalable, and aligned to each customer’s environment.

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Our Leadership

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Andy McQueen

CEO

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Tracy Castle

COO

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Mark Thill

Sr. Project Strategist

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Lyndee Villegas

Sr. Engagement Strategist

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Josh Lemman

Sr. Financial Strategist

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Jerry Ball

Sr. Response Strategist

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Christina King

Sr. Operations Strategist

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Our Behaviors

In today's world why and how we do things is just as important as what we do. At ivelah we firmly believe that. These 4 beliefs sum up the commitment each team member makes to ourselves, our team, our customers, and our communities when we join ivelah.

Our goal is to inspire those around us to be our very best, because that is what customers deserve.

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Dedication

Our promise is to provide continuous dedication to all customers, team members, associates, partners, & the community.
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Dignity

We respect & value every person & work together in support of common goals. To actively cultivate true partnerships and a healthy environment.
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Development

ivelah facilitates personal development with an open philosophy & mentorship program. We value the opportunity to continue to learn.
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Do The Right Thing

Use all available facts and collectively determine what's right. Effectively communicate to everyone around us so we all make better-informed decisions.

Our Commitment to Community

Our business is about people. Understanding them, helping them, and protecting them. This commitment extends to our customer’s communities as well.

"We make a living by what we get, we make a life by what we give."

- Winston Churchill
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